Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping time for electronics?
We offer express 2-3 business day shipping on all domestic orders. International shipping typically takes 7-14 business days depending on your location and customs processing.
Do my gadgets come with a warranty?
Yes, every product purchased from Tilt includes a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened items?
We accept returns within 30 days of delivery. If the item is opened, it must be returned in its original packaging with all included accessories to be eligible for a full refund.
Are the products sold on Tilt brand new or refurbished?
Unless clearly labeled as 'Certified Refurbished' in the product title, all electronics sold on our store are 100% brand new and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How can I track my order status?
Once your order ships, you will receive an email with a unique tracking number and a link to our real-time tracking portal.