Returns & Exchanges

At Tilt, we stand behind our high-performance electronics and offer a 30-day window for returns or exchanges on all original equipment. If your tech doesn't meet your expectations, our streamlined process ensures a quick resolution so you can get back to your setup.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the electronics in their original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device condition, we will process your refund or ship your exchange within 3-5 business days.